Terms and Conditions

Payment Policy

1.We accept payments through VISA and Mastercard, transfers and Paypal. Cash and cheques are not accepted.  

2.The information and payment indicated in the receipt must match your credit card transaction. Otherwise, please contact our team. 

3.Kooper Store reserves the right to cancel purchase orders or suspend deliveries if the order information is found to be incorrect.

Shipping Policy

1.You are subjected to all import duties, taxes and tariffs on any products ordered, which are imposed in your country. Additional charges for customs clearance must be borne by you.

2.We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and you should contact your local customs office for further information.

3.Additionally, when ordering from Kooper Store , you are considered the importer of the goods purchased and must comply with all the laws and regulations of the country in which you are receiving the goods.

4.Generally, customs forms or shipping invoices for international packages will list the value of your order’s contents by product type.

5.For shipping of products internationally, you have to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Return policy

1.You can return a product if it is broken or damaged in production or shipping or if the product does not match the information on the website.

2.Kooper Store reserves the right to reject the returned product if:

  • The product does not match the client’s personal taste
  • The product is damaged from the client’s usage.

3.If the product does not match the description on the website, you can return the product to Kooper Store via post within 7 working days. The products must be in their original condition and you will be required to present the corresponding receipts. In case the product is damaged in shipping, please take a photo of the delivered package and send to email: …. 

4.Kooper Store reserves the right to change/ edit/ modify these terms and conditions without prior notice.